物业质量管理程序文件范例
<p class="a" style="margin:24pt 0cm 12pt;mso-para-margin-top:2.0gd;mso-para-margin-right:0cm;mso-para-margin-bottom:1.0gd;mso-para-margin-left:0cm"><font face="宋体" size="5"><strong>服务的测量和监控程序</strong></font></p><p class="a0" style="margin:0cm 0cm 0pt 5.25pt"><strong><font face="黑体" size="5">1.0目的</font></strong></p><p class="a1" style="margin:6pt 10.5pt 6pt 28.15pt;text-indent:24pt;mso-para-margin-top:6.0pt;mso-para-margin-right:10.5pt;mso-para-margin-bottom:6.0pt;mso-para-margin-left:2.68gd;mso-char-indent-count:2.0"><font face="楷体_GB2312" size="3">使大厦物业管理服务质量评价活动在受控状态下进行。</font></p><p class="a0" style="margin:0cm 0cm 0pt 5.25pt"><strong><font face="黑体" size="5">2.0适用范围</font></strong></p><p class="a1" style="margin:6pt 10.5pt 6pt 27.4pt;text-indent:24pt;mso-para-margin-top:6.0pt;mso-para-margin-right:10.5pt;mso-para-margin-bottom:6.0pt;mso-para-margin-left:2.61gd;mso-char-indent-count:2.0"><font face="楷体_GB2312" size="3">适用于对大厦物业管理部服务质量评价和服务质量评价活动的控制。</font></p><p class="a0" style="margin:0cm 0cm 0pt 5.25pt"><strong><font face="黑体" size="5">3.0引用文件</font></strong></p><p class="a1" style="margin:6pt 10.5pt 6pt 29.5pt;mso-para-margin-top:6.0pt;mso-para-margin-right:10.5pt;mso-para-margin-bottom:6.0pt;mso-para-margin-left:2.81gd"><font face="楷体_GB2312" size="3">无</font></p><p class="a0" style="margin:0cm 0cm 0pt 5.25pt"><strong><font face="黑体" size="5">4.0职责</font></strong></p><p class="a1" style="margin:6pt 10.5pt 6pt 42.2pt;text-indent:-14.05pt;mso-para-margin-top:6.0pt;mso-para-margin-right:10.5pt;mso-para-margin-bottom:6.0pt;mso-para-margin-left:2.68gd;mso-char-indent-count:-1.17"><font face="楷体_GB2312" size="3">●质保部负责物业管理服务质量评价的监控和相关文件、资料的收集、保管。</font></p><p class="a1" style="margin:6pt 10.5pt 6pt 42.2pt;text-indent:-14.05pt;mso-para-margin-top:6.0pt;mso-para-margin-right:10.5pt;mso-para-margin-bottom:6.0pt;mso-para-margin-left:2.68gd;mso-char-indent-count:-1.17"><font size="3"><font face="楷体_GB2312">●各部门负责编制</font><span style="font-family:'times new roman';mso-ascii-font-family:楷体_gb2312">“</span><font face="楷体_GB2312">服务质量控制规范</font><span style="font-family:'times new roman';mso-ascii-font-family:楷体_gb2312">”</span><font face="楷体_GB2312">。</font></font></p><p class="a1" style="margin:6pt 10.5pt 6pt 42.2pt;text-indent:-14.05pt;mso-para-margin-top:6.0pt;mso-para-margin-right:10.5pt;mso-para-margin-bottom:6.0pt;mso-para-margin-left:2.68gd;mso-char-indent-count:-1.17"><font size="3"><font face="楷体_GB2312">●管理部员工有责任使</font><span style="font-family:'times new roman';mso-ascii-font-family:楷体_gb2312">“</span><font face="楷体_GB2312">服务质量控制规范</font><span style="font-family:'times new roman';mso-ascii-font-family:楷体_gb2312">”</span><font face="楷体_GB2312">及服务质量评价作业书得到有效实施。</font></font></p><p class="a1" style="margin:6pt 10.5pt 6pt 42.2pt;text-indent:-14.05pt;mso-para-margin-top:6.0pt;mso-para-margin-right:10.5pt;mso-para-margin-bottom:6.0pt;mso-para-margin-left:2.68gd;mso-char-indent-count:-1.17"><font face="楷体_GB2312" size="3"></font>nbsp;</p>viewfile.php?id=201<br />
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