ISO是什么？
<strong><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">ISO</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">是什么？</span></strong><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br />“ISO”</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">是</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">“International Organization for standardization (</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">国际标准化组织</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">)”</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">的简称。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br />“ISO”</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">的总部设于瑞士日内瓦。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br />“ISO”</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">设立的目的在于推动与制定国际性标准，以作为各国与企业遵循的依据。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br /><br />ISO</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">的标准：</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br />“ISO”</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">已颁布了</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">10</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">，</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">000</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">多项产品与技术标准。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br />ISO9000</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">标准是由国际标准化组织所颁布的编号以</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">9</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">为主的一系列质量管理标准。任何标准需经过</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">75%</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">会员的同意，方得由</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">ISO</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">颁布。颁布后的标准，原则上每五至七年会修订一次。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">标准并非强制性要求，但若各国政府认为有必要，可以用法令的形式规定企业需遵循哪些标准。同样，任何机构也可强制要求其会员或供应商依标准作业。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br /><br /></span><b><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">何谓</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">ISO9000</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">？</span></b><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br />ISO9000</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">是被全球认可的质量管理体系标准。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">ISO9001</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">：</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">2000</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">是国际标准化组织融合现代管理学最新的理念精华，推出的最新质量管理体系标准，更加适用于各种类型、各种行业的组织。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">ISO9001</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">：</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">2000</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">为组织提供了一种切实可行的的方法，以体系化模式来管理组织的质量活动，并将</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">“</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">以顾客为中心</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">”</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">的理念贯穿到标准的每一元素中去，使产品或服务可持续地符合顾客的期望，从而拥有持续满意的顾客。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">获得</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">ISO9001</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">证书是一种被认可的标志，有了这张证书，组织无须向特定的顾客证明自己的质量管理能力。而且，其规则是一种国际性的语言。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br />ISO9001</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">作为国际标准化组织（</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">ISO</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">）制定的质量管理体系标准，已越来越被全世界各类组织所接受，取得</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">ISO9001</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">认证证书已经成为进入市场和赢得客户信任的基本条件。</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br /><br /></span><b><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">质量管理基本原则</span></b><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> ISO9001:2000</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">质量管理体系是建立于下列八个质量管理原则之上：</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> 1</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">、顾客为关注焦点</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> <br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> 2</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">、领导作用</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> <br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> 3</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">、全员参与</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> <br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> 4</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">、过程方法</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> <br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> 5</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">、系统的管理方法</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> <br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> 6</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">、持续改进</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> <br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> 7</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">、基于事实的决策方法</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> <br /></span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana"> </span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> 8</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">、与供方互利关系</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"> <br /><br />I<b>SO9001:2000</b></span><b><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">基于过程的质量管理体系模式</span></b><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa"><br />ISO9001:2000</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">采用了</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">P(</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">策划</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">)-D(</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">实施</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">)-C(</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">检查</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">)-A(</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">改进</span><span lang="EN-US" style="font-size:9pt;font-family:verdana;letter-spacing:0.75pt;mso-fareast-font-family:宋体;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa">)</span><span style="font-size:9pt;font-family:宋体;letter-spacing:0.75pt;mso-bidi-font-family:宋体;mso-ansi-language:en-us;mso-fareast-language:zh-cn;mso-bidi-language:ar-sa;mso-ascii-font-family:verdana;mso-hansi-font-family:verdana">的过程管理模式，提高了与环境管理体系等其它标准的兼容性，为建立其它管理体系提供了基础和条件。</span>
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