toys 发表于 2009-5-12 08:16:44

ISO9001:2008改版咨询

<p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">以下是我想向您咨询的问题,请给回您的意见.谢谢!</span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt"></span></b>&nbsp;</p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">1</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Verdana; mso-bidi-font-family: Arial">.</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">1<span style="mso-spacerun: yes">&nbsp; </span></span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">注</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">1</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">:在本标准中,术语</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">“</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">产品</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">”</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">仅适用于</span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt; mso-font-kerning: 0pt"> </span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 18.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0; mso-line-height-rule: exactly" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">——</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">预期提供给顾客或顾客所要求的产品</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,<o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 6pt 42.1pt; TEXT-INDENT: -24.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -2.66; mso-line-height-rule: exactly; mso-para-margin-top: 0cm; mso-para-margin-right: 0cm; mso-para-margin-bottom: 6.0pt; mso-para-margin-left: 1.72gd" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">——</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">产品实现过程所产生的任何预期输出。</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; mso-font-kerning: 0pt"><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 6pt 0.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-line-height-rule: exactly" align=left><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">针对加工商</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">/</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">供应商的管理以提供检验报告</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">/</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">过程巡查两种方式</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">但实际上由于一些贸易商在提供报告这方面可能有点困难</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">过程巡查可能也做不到全部供应商去巡查</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">由于地域原因如香港</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">/</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">台湾或国内北方等地供应商</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">客户指定的供应商及有些供应商的商业机密等原因可能不接受过程巡查</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">针对这些情况我们可否识别出来</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">不做在此范围内</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">?</span><span lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; mso-font-kerning: 0pt"><o:p></o:p></span></p><p class=MsoNormal style="MARGIN: 0cm 0cm 6pt 7.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-line-height-rule: exactly; mso-para-margin-top: 0cm; mso-para-margin-right: 0cm; mso-para-margin-bottom: 6.0pt; mso-para-margin-left: .67gd" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-FAMILY: &#39;MS Gothic&#39;; mso-bidi-font-family: Arial">7</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: &#39;MS Gothic&#39;; mso-bidi-font-family: Arial">.<span lang=EN-US>2</span>.<span lang=EN-US>1</span></span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">注:交付后活动包括诸如担保条件下的措施、合同规定的维护服务、附加服务(回收或最终处置)等</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 6pt 7.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-line-height-rule: exactly; mso-para-margin-top: 0cm; mso-para-margin-right: 0cm; mso-para-margin-bottom: 6.0pt; mso-para-margin-left: .67gd" align=left><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">这个由于每个客户对这些要求不一致,而有些客户不想将这些要求加入到合同内。现采用:<b style="mso-bidi-font-weight: normal">由销售人员与客户对产品交付后活动的确认,必要时加入至合同内容里。不知这种方式是否可行?</b></span><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly"><b style="mso-bidi-font-weight: normal"><span lang=EN-US><font face="Times New Roman">7</font></span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">.</span><span lang=EN-US><font face="Times New Roman">6</font></span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">当计算机软件用于规定要求的监视和测量时,应确认其满足预期用途的能力。确认应在初次使用前进行,并在必要时予以重新确认。</span><span lang=EN-US><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">注:确认计算机软件满足预期用途能力的典型方法包括验证和保持其适用性的配置管理(技术状态管理)。</span></b><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></span></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">现公司有一台</span><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><font face="Times New Roman">XRF</font></span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">机用于测试</span><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><font face="Times New Roman">ROHS</font></span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">物质,针对这些种设备我们应该怎样去监控?</span></p>

toys 发表于 2009-5-12 08:34:08

请各位大虾们回复一下吧,真诚的感谢

Gloria 发表于 2009-5-13 11:51:32

<p>&nbsp;此机属于检测仪器,按一般的检测仪器管理就可以,日常按照正常的操作流程使用,定期做泄漏检测即可,至于检测的频率可按您们客户的要求,自己的实际情况以及仪器厂商的要求/建议来定,如果贵司有做社会责任,那么可能还要关注一些劳动防护与辐射安全方面的问题.以上为个人建议,供参考,共同讨论!</p>

xiaowang 发表于 2009-5-13 12:25:05

<p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">以下是我想向您咨询的问题,请给回您的意见.谢谢!</span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt"></span></b>&nbsp;</p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%; TEXT-ALIGN: left; mso-pagination: widow-orphan" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">1</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Verdana; mso-bidi-font-family: Arial">.</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">1<span style="mso-spacerun: yes">&nbsp; </span></span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">注</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">1</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">:在本标准中,术语</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">“</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">产品</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">”</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">仅适用于</span></b><b style="mso-bidi-font-weight: normal"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.5pt; mso-font-kerning: 0pt"> </span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; LINE-HEIGHT: 150%; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 18.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: 2.0; mso-line-height-rule: exactly" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">——</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">预期提供给顾客或顾客所要求的产品</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,<o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 6pt 42.1pt; TEXT-INDENT: -24.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-char-indent-count: -2.66; mso-line-height-rule: exactly; mso-para-margin-top: 0cm; mso-para-margin-right: 0cm; mso-para-margin-bottom: 6.0pt; mso-para-margin-left: 1.72gd" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">——</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">产品实现过程所产生的任何预期输出。</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; mso-font-kerning: 0pt"><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 6pt 0.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-line-height-rule: exactly" align=left><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">针对加工商</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">/</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">供应商的管理以提供检验报告</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">/</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">过程巡查两种方式</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">但实际上由于一些贸易商在提供报告这方面可能有点困难</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">过程巡查可能也做不到全部供应商去巡查</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">由于地域原因如香港</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">/</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">台湾或国内北方等地供应商</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">客户指定的供应商及有些供应商的商业机密等原因可能不接受过程巡查</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">针对这些情况我们可否识别出来</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">,</span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: &#39;Times New Roman&#39;; mso-bidi-font-family: Arial">不做在此范围内</span><span lang=EN-US style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; mso-bidi-font-size: 10.0pt; mso-font-kerning: 0pt">?</span><span lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; mso-font-kerning: 0pt"><o:p></o:p></span></p><p class=MsoNormal style="MARGIN: 0cm 0cm 6pt 7.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-line-height-rule: exactly; mso-para-margin-top: 0cm; mso-para-margin-right: 0cm; mso-para-margin-bottom: 6.0pt; mso-para-margin-left: .67gd" align=left><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-FAMILY: &#39;MS Gothic&#39;; mso-bidi-font-family: Arial">7</span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: &#39;MS Gothic&#39;; mso-bidi-font-family: Arial">.<span lang=EN-US>2</span>.<span lang=EN-US>1</span></span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">注:交付后活动包括诸如担保条件下的措施、合同规定的维护服务、附加服务(回收或最终处置)等</span></b><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 6pt 7.05pt; LINE-HEIGHT: 20pt; TEXT-ALIGN: left; mso-pagination: widow-orphan; mso-line-height-rule: exactly; mso-para-margin-top: 0cm; mso-para-margin-right: 0cm; mso-para-margin-bottom: 6.0pt; mso-para-margin-left: .67gd" align=left><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">这个由于每个客户对这些要求不一致,而有些客户不想将这些要求加入到合同内。现采用:<b style="mso-bidi-font-weight: normal">由销售人员与客户对产品交付后活动的确认,必要时加入至合同内容里。不知这种方式是否可行?</b></span><b style="mso-bidi-font-weight: normal"><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly"><b style="mso-bidi-font-weight: normal"><span lang=EN-US><font face="Times New Roman">7</font></span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">.</span><span lang=EN-US><font face="Times New Roman">6</font></span></b><b style="mso-bidi-font-weight: normal"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">当计算机软件用于规定要求的监视和测量时,应确认其满足预期用途的能力。确认应在初次使用前进行,并在必要时予以重新确认。</span><span lang=EN-US><o:p></o:p></span></b></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">注:确认计算机软件满足预期用途能力的典型方法包括验证和保持其适用性的配置管理(技术状态管理)。</span></b><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></span></p><p class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 20pt; mso-line-height-rule: exactly"><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">现公司有一台</span><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><font face="Times New Roman">XRF</font></span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">机用于测试</span><span lang=EN-US style="FONT-SIZE: 9pt; mso-bidi-font-size: 12.0pt"><font face="Times New Roman">ROHS</font></span><span style="FONT-SIZE: 9pt; FONT-FAMILY: 宋体; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: &#39;Times New Roman&#39;; mso-hansi-font-family: &#39;Times New Roman&#39;">物质,针对这些种设备我们应该怎样去监控?</span></p><p> </p><p>1.供应商、加工提供的产品适用于标准中产品的定义,应给予管理。无论地域,提供检测或检验报告是可以接受的措施。识别是要的,但不在管理范围内则不符标准的要求。</p><p>2.交付后活动,即俗话说的售后服务,楼主的措施可行。</p><p>3.同意三楼<strong><font size=2>Gloria版主的意见。</font></strong></p><p>XIAOWANG</p>

zhong 发表于 2009-5-13 12:48:42

<p>1.1&nbsp; 这样的过程识别出来是应该的,但有一个原则客户如有要求过程输出资料公司必需满足其要求,如无法满足客户对过程输出的要求,在接受客户订单时需与客户确认清楚。</p><p>7.2.1<strong>由销售人员与客户对产品交付后活动的确认,</strong>这句话没有问题<strong>,但必要时加入至合同内容里就不行,</strong>确认后就变成客户明确的要求了,就不能这样描述必要是加入合同,是必需加到合同里<strong>。</strong></p><p><strong>7.3&nbsp; a.</strong>首先需制定仪器操作规定,</p><p>&nbsp;&nbsp;&nbsp;&nbsp; b.由于有害物质检测仪器属于高精密仪器因此对仪器操作的人员需进行培训并对能力进行确认,</p><p>&nbsp;&nbsp;&nbsp;&nbsp; c.定期对仪器进行校准,一般这样仪器针对小型工厂无法内校,故需找外部国家认可的实验室进行校准。</p>

admin 发表于 2009-5-13 14:56:09

<p>问题具有代表性,又为工厂质理管理的实际问题。</p><p>回复也精彩、专业。</p><p>我们欢迎并期待这样的讨论,在讨论中提高并帮助新人。</p><p>此帖加精,是为鼓励!</p>

南征北战 发表于 2009-5-13 15:16:08

<p>顶起来,版版们辛苦了</p>
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